Introduction
CC Turf ("we", "our", or "us") operates the CC Turf mobile application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.
Information We Collect
We collect the following information when you use our app:
- Personal Information: Name, mobile number, email address, and city when you create an account.
- Booking Information: Details of your turf bookings including dates, times, venues, and payment information.
- Device Information: Device type, operating system, and app version for crash reporting and improving our services.
- Location Data: With your permission, we may collect your location to show nearby turfs and provide relevant services.
- Push Notification Tokens: To send you booking confirmations, reminders, and important updates.
How We Use Your Information
- To process and manage your turf bookings
- To communicate booking confirmations, reminders, and updates
- To process payments and refunds
- To improve our app and services
- To provide customer support
- To send promotional offers (with your consent)
Data Storage & Security
Your data is securely stored using industry-standard encryption. We use Supabase as our backend service provider, which implements robust security measures including encrypted data transmission and secure data storage.
Third-Party Services
We use the following third-party services:
- Cashfree Payments: For processing online payments securely.
- Firebase: For push notifications and app analytics.
- Supabase: For data storage and authentication.
Data Sharing
We do not sell, trade, or share your personal information with third parties except as necessary to provide our services (e.g., payment processing) or when required by law.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of promotional communications
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Booking records are retained for accounting and legal compliance purposes.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: +91 83296 55537
- Phone: +91 89834 75152